Connect with us

Business

Ex-Uber driver takes legal action over ‘racist’ face-recognition software

Uber driver

Ex-Uber driver takes legal action over ‘racist’ face-recognition software

An Uber driver who lost his job when automated face-scanning software failed to recognise him is accusing the firm of indirect race discrimination in a legal test case.

The black driver, who worked on the Uber platform from 2016 until April 2021, has filed an employment tribunal claim alleging his account was illegally deactivated when facial-verification software used to log drivers on to the ride-hailing app decided he was not who he said he was.

The Independent Workers’ Union of Great Britain (IWGB), which is backing the action, claimed at least 35 other drivers had had their registration with Uber terminated as a result of alleged mistakes with the software since the start of the pandemic. It is calling for Uber to scrap the “racist algorithm” and reinstate terminated drivers.

Uber said it “strongly refutes the completely unfounded claims” and that it was “committed to fighting racism and being a champion for equality – both inside and outside our company”. The firm said the checks were “designed to protect the safety and security of everyone who uses the app by ensuring the correct driver is using their account”. Drivers can choose human verification of their picture, and when technology is chosen “there is always a minimum of two human expert reviews prior to any decision to remove a driver”, she said.

Uber has used the software since April 2020. In 2019 Microsoft, which makes the software, conceded facial recognition software did not work as well for people of colour and could fail to recognise them.

Studies of several facial recognition software packages have shown that error rates when recognising people with darker skin have been higher than among lighter-skinned people, although Microsoft and others have been improving performance. Uber said its software did not rely on scanning large numbers of faces, which had been blamed for introducing error. Rather it verified an already uploaded picture of the driver against their freshly submitted selfie.

In London, nine out of 10 private hire drivers are black or black British, Asian or Asian British, or of mixed race, according to a recent survey by TfL.

“Uber’s continued use of a facial recognition algorithm that is ineffective on people of colour is discriminatory,” said Henry Chango Lopez, general secretary of the IWGB. “Hundreds of drivers and couriers who served through the pandemic have lost their jobs without any due process or evidence of wrongdoing.”

A Nigerian driver who worked on the Uber Eats platform in Manchester until he was locked out in March after several failed attempts using the facial verification software, said his family had faced “serious suffering” as a result.

Abiodun Ogunyemi, a married father of three, said he had run up debts so large he could not afford his son’s bus fare to get to school. He says the photo on Uber’s records did not feature the longer hair or beard he currently has, but he has a distinctive scar over one eye and the rest of his face is visible. “I feel the algorithm is discriminatory to people of colour,” he said. “I know about five black people the same thing has happened to.”

Uber said anyone removed from the platform could appeal against the decision, with an additional human review.

On 10 April the driver in the test case, who asked not be named, tried to log on for work by submitting a photo through the app, but received a message from Uber saying he had failed to verify his identity and he was locked out of the system for 24 hours. He submitted a second photo after that period, which did not work either.

According to his claim, four days later his account was deactivated and he was sent a message stating: “Our team conducted a thorough investigation and the decision to end the partnership has been made on a permanent basis. The matter is not subject to further review.”

His case is also being backed by the Black Lives Matter organisation which said: “The gig economy, which already creates immense precarity for Black key workers, is now further exacerbated by this software.”

Microsoft declined to comment on an ongoing legal case.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

eleven − three =

Business

New Naira Notes Ready For Issuance- CBN

Governor of the Central Bank of Nigeria (CBN), Godwin Emefiele, has said the newly redesigned Naira notes are already in banks and ready for issuance.

In a statement on its official twitter handle, the CBN quoted Emefiele to have made the disclosure in Daura, Katsina State, while on a visit to brief the president on the Naira redesign and the recently reintroduced cashless policy.

“The newly redesigned N200, N500, and N1,000 banknotes are now in banks and ready for issuance to members of the public,” the statement said.

The CBN governor clarified that the currency redesign and reintroduced cashless policies were not targeted at anybody but were for the good and development of the Nigerian economy, and urged Nigerians to embrace the various electronic channels available for banking and financial service transactions in Nigeria.

Emefiele further said the CBN deferred the cashless policy severally to prepare and deepen Nigeria’s payments system infrastructure.

He, therefore, advised Nigerians to take their old N200, N500, and N1,000 banknotes to the banks before the January 31, 2023 deadline.

Continue Reading

Business

NIBSS Says e-Payment Transactions Hit N38.9trn In November

The Nigeria Inter-Bank Settlement Systems (NIBSS) has revealed that transactions worth N38.9 trillion were performed electronically in November through the NIBSS Instant Payment platform (NIP).

This is the highest monthly transaction record on the platform.

Compared with the N34.5 trillion recorded in the preceding month, the November figure also shows a 12.7 per cent increase.

The latest data also shows that the November figure brought the total value of NIP deals in the last 11 months to N345 trillion.

Year on year, the e-payment value increased by 50 per cent compared with the N25.9 trillion recorded in November last year.

The value of the e-payment recorded was a reflection of the increase in the volume of deals within the month. The NIP volume rose to 492.2 million in November, showing a 53.8 per cent increase over the N319.9 million recorded in the same period last year.

The NIP is an account-number-based, online-real-time Inter-Bank payment solution developed in the year 2011 by NIBSS. It is the Nigerian financial industry’s preferred funds transfer platform that guarantees instant value to the beneficiary.

According to NIBSS, over the years, Nigerian banks have exposed NIP through their various channels, that is, internet banking, bank branch, Kiosks, mobile apps, Unstructured Supplementary Service Data (USSD), POS, ATMs, etc. to their customers.

Continue Reading

Business

CBN Insists It Won’t Reverse New Withdrawal Policy

Godwin Emefiele, Governor of the Central Bank, says there would be no reversal on the new cash withdrawal policy adding that the limitations was not intended to hurt anyone.

He disclosed this on Thursday following his visit to President Muhammadu Buhari in Daura, Katsina State.

The National Assembly had earlier faulted the CBN’s unveiling of revised cash withdrawal limits with a maximum of N100,000 for individuals and N500,000 for companies, claiming that it might worsen the current economic situation.

But while reacting to the objections from the National Assembly and the public outcry over the cash withdrawal policy, Emefiele said;

“And we think Nigeria, as the biggest economy in Africa, needs to leapfrog into the cashless economy.

“We cannot continue to allow a situation where over 85 per cent of the cash that is in circulation is outside the bank.

“More and more countries that are embracing digitisation have gone cashless,” he said.

He added that there would be no rigidity on the policy and no reversal, appealing to Nigerians to embrace the new policy.

According to the Governor of the CBN, the new naira notes have already been disbursed to the various commercial banks and expects that the banks would begin distribution to the public.

Continue Reading
Advertisement

Trending