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Ex-Uber driver takes legal action over ‘racist’ face-recognition software

Uber driver

Ex-Uber driver takes legal action over ‘racist’ face-recognition software

An Uber driver who lost his job when automated face-scanning software failed to recognise him is accusing the firm of indirect race discrimination in a legal test case.

The black driver, who worked on the Uber platform from 2016 until April 2021, has filed an employment tribunal claim alleging his account was illegally deactivated when facial-verification software used to log drivers on to the ride-hailing app decided he was not who he said he was.

The Independent Workers’ Union of Great Britain (IWGB), which is backing the action, claimed at least 35 other drivers had had their registration with Uber terminated as a result of alleged mistakes with the software since the start of the pandemic. It is calling for Uber to scrap the “racist algorithm” and reinstate terminated drivers.

Uber said it “strongly refutes the completely unfounded claims” and that it was “committed to fighting racism and being a champion for equality – both inside and outside our company”. The firm said the checks were “designed to protect the safety and security of everyone who uses the app by ensuring the correct driver is using their account”. Drivers can choose human verification of their picture, and when technology is chosen “there is always a minimum of two human expert reviews prior to any decision to remove a driver”, she said.

Uber has used the software since April 2020. In 2019 Microsoft, which makes the software, conceded facial recognition software did not work as well for people of colour and could fail to recognise them.

Studies of several facial recognition software packages have shown that error rates when recognising people with darker skin have been higher than among lighter-skinned people, although Microsoft and others have been improving performance. Uber said its software did not rely on scanning large numbers of faces, which had been blamed for introducing error. Rather it verified an already uploaded picture of the driver against their freshly submitted selfie.

In London, nine out of 10 private hire drivers are black or black British, Asian or Asian British, or of mixed race, according to a recent survey by TfL.

“Uber’s continued use of a facial recognition algorithm that is ineffective on people of colour is discriminatory,” said Henry Chango Lopez, general secretary of the IWGB. “Hundreds of drivers and couriers who served through the pandemic have lost their jobs without any due process or evidence of wrongdoing.”

A Nigerian driver who worked on the Uber Eats platform in Manchester until he was locked out in March after several failed attempts using the facial verification software, said his family had faced “serious suffering” as a result.

Abiodun Ogunyemi, a married father of three, said he had run up debts so large he could not afford his son’s bus fare to get to school. He says the photo on Uber’s records did not feature the longer hair or beard he currently has, but he has a distinctive scar over one eye and the rest of his face is visible. “I feel the algorithm is discriminatory to people of colour,” he said. “I know about five black people the same thing has happened to.”

Uber said anyone removed from the platform could appeal against the decision, with an additional human review.

On 10 April the driver in the test case, who asked not be named, tried to log on for work by submitting a photo through the app, but received a message from Uber saying he had failed to verify his identity and he was locked out of the system for 24 hours. He submitted a second photo after that period, which did not work either.

According to his claim, four days later his account was deactivated and he was sent a message stating: “Our team conducted a thorough investigation and the decision to end the partnership has been made on a permanent basis. The matter is not subject to further review.”

His case is also being backed by the Black Lives Matter organisation which said: “The gig economy, which already creates immense precarity for Black key workers, is now further exacerbated by this software.”

Microsoft declined to comment on an ongoing legal case.

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President Tinubu assures of a robust economy

President Bola Tinubu has welcomed the National Bureau of Statistics (NBS) ‘s new report on the country’s trade balance.

According to the report, Nigeria recorded another trade surplus in the second quarter of 2024, hitting N6.95 trillion. The current surplus is 6.60% higher than the N6.52 trillion surplus recorded in the first quarter.

Just days after the country recorded almost 100 percent oversubscription of its first $500 million domestic bond and half-year revenue of N9.1 trillion, the latest report underscores the increasing positive shifts in the economy over the last year.

President Tinubu expresses confidence in the reforms his administration is pursuing and believes they will create a more robust economy that will usher in a new era of prosperity for Nigerians.

The NBS report reflects the country’s strong export performance in the second quarter.

Although total merchandise trade in Q2 2024 stood at N31.89 trillion, a 3.76% decline compared to the preceding quarter (Q1 2024), it marked a 150.39% rise from the corresponding period in 2023.

The NBS reported that the Q2 surplus was essentially driven by exports to Europe, the United States and Asia.

Total exports stood at N19.42 trillion, accounting for 60.89% of the country’s total trade. This represents a 1.31% increase from N19.17 trillion in the first quarter and a 201.76% surge from N6.44 trillion recorded in Q2 2023.

The dominance of crude oil exports remains a key factor in this performance, contributing N14.56 trillion, or 74.98% of total exports.

Non-crude oil exports, valued at N4.86 trillion, comprised 25.02% of the total export value, with non-oil products contributing N1.94 trillion.

The strong export performance, particularly in crude oil, ensured Nigeria maintained a favourable trade balance.

In Q2 2024, European and American countries dominated Nigeria’s top export destinations. Spain emerged as the largest export partner, receiving goods valued at N2.01 trillion, accounting for 10.34% of Nigeria’s total exports.

The United States followed closely with N1.86 trillion (9.56%), while France imported N1.82 trillion of Nigerian goods, representing 9.37% of total exports.

Nigeria’s other major export partners include India (N1.65 trillion or 8.50%) and the Netherlands (N1.38 trillion).

Generally, the economic indicators, which were very low when President Tinubu assumed office last year, are turning positive.

The government will continue to consolidate on the gains of the reforms as more fiscal and tax policy reforms already embarked upon by the administration come to fruition.

President Tinubu is determined to confront the inhibitions that have stunted the growth and development necessary to unlock the country’s full potential.

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OPEC: Nigeria’s oil production rose to 1.35 million bpd in August

Nigeria’s crude oil production rose to 1.352 million barrels per day in August from 1.307mbpd in July 2024.

The Organisation of the Petroleum Exporting Countries disclosed this in its September Monthly Oil Market Report.

Further analysis showed that the average daily crude production rose marginally by 45,000 barrels per day, based on information obtained through direct communication with the Nigerian government

This is as the Chief of Defence Staff, General Christopher Musa reiterated commitment to achieving the 2.2mbpd crude production target by President Bola Ahmed Tinubu’s government by December 2024.

The CDS made this known during a visit to Governor Siminalayi Fubara at the Government House in Port Harcourt, Rivers State, on Wednesday.

Consequently, he announced the creation of two key committees, the Defence Joint Monitoring Team and the Defence Joint Intelligence Infusion Centre.

According to him, these bodies, set up by Defence Headquarters, are to work in coordination with other military units and state governments to address the ongoing problem of oil theft.

“For us to achieve the mandate given by the Commander-in-Chief, we need to approach things differently,” Musa said.

He noted that while Operation Delta Safe ensures coordination between security forces under the Joint Task Force, the Monitoring Team is tasked with identifying weaknesses and proposing ways to close operational gaps.

He said the Infusion Centre will streamline intelligence on oil theft and other criminal activities, ensuring swift action to maintain peace and security in the region.

General Musa commended Governor Fubara for fostering a peaceful environment in Rivers State, noting that this has allowed the Armed Forces to carry out their duties without hindrance.

“We are grateful for your leadership and support, which has allowed us to maintain peace and advance development,” Musa said.

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FCCPC to partner with traders to curb consumers’ exploitation

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The Federal Competition and Consumers Protection Commission (FCCPC) has appealed to stakeholders in the production and distribution value chain of the economy to join the crusade to curb price fixing and other unethical practices.

The call was made by FCCPC boss, Mr. Tunji Bello, in Lagos on Wednesday while addressing a hall pack full of captains of large/small-scale industries, leaders of market associations, transport operators and service providers at a town-hall meeting hosted by the commission.

The one-day stakeholders’ engagement on Exploitative Pricing was held in Oregun area of Lagos.

According to him, the meeting was necessitated by startling discoveries made by the commission during a survey conducted nationwide.

“We discovered that some traders form cartels in the markets and put barriers in form of ridiculous membership fees intended to ensure price fixing in the market. Without joining them, they won’t allow anyone to sell goods in the market or provide services. Such practices are against the law and constitute some of the offences the Commission is against,” said the FCCPC boss.

He added: “The purpose of the town-hall meeting initiative is to engage you the stakeholders in the production and retail segment of the market as well as service providers, to hear your own stories, with a view to achieving a consensus for the benefit of all of us.”

The Lagos stakeholders’ meeting is sequel to the one held in Abuja two weeks ago.

The FCCPC initiative is coming at a time Nigerians are experiencing sharp increases in the prices of food items and transportation costs across the country.

While acknowledging that the exchange rate and the increase in petrol price make the old prices unsustainable, Bello however, frowned at disproportionate increases in the prices of food items which he said are often perpetrated by “cartels” to exploit consumers.

Even though sections of the law empower the commission to deal decisively with offenders, Bello said FCCPC chose to first explore the option of dialogue with a view to arriving at a consensus to deal with the growing trend.

Section 17 of the FCCPC Act empowers the Commission to eliminate anti-competitive practices, misleading, unfair, deceptive or unconscionable marketing, trading, and business practices. It prescribes sanctions including a fine of up to N10m and a jail term of three years for anyone found guilty by the court.

To facilitate a better engagement, Bello disclosed that the FCCPC has upgraded its portal through which aggrieved consumers could lodge a complaint and their grievances would be addressed promptly.

On the economic outlook, Bello stated that the removal of taxes on imported food items, pharmaceutical products and transportation was part of measures being taken by the Tinubu’s administration to cushion the effects of the reforms introduced to reposition the Nigerian economy.

He sought the cooperation of the traders to ensure that the consumers get the benefits through reduced prices.

“Such laudable measures by President Tinubu would however be in vain if the benefits are not passed down to the consumers,” said Bello.

The Executive Commissioner, Operations, FCCPC, Dr. Abdullahi Adamu, emphasised during his welcome address that the purpose of the stakeholders’ engagement is to tackle sharp practices and address the role of market associations in contributing to price hikes of goods and services.

Adamu highlighted that President Tinubu’s administration is committed to reducing the cost of goods and services, urging stakeholders to collaborate with the government to find amicable solutions.

“The government of President Tinubu is interested in bringing the prices of goods and services down,” he stated, calling on stakeholders to engage in constructive dialogue to achieve this goal.

Speaking at the event, the Iya Oloja General of Nigeria, Folasade Tinubu-Ojo, echoed these sentiments, urging traders to refrain from exploitative pricing practices.

She called on the traders to support the government’s efforts by being considerate in their pricing.

“We need to assist the government in forcing down the prices of goods and services by being considerate and shunning the tendencies to make abnormal profits,” she said.

The General Manager of the Lagos State Consumers Protection Agency (LASCOPA), Mr. Afolabi Sholebo, also weighed in, questioning the logic behind punitive pricing practices.

“Why are we punishing ourselves? If we love ourselves so much, why are we punishing ourselves?” he asked.

Sholebo expressed concern over the influence of market associations that often pressured traders into maintaining high prices, even when some are willing to sell at cheaper rates.

“There is always a gang-up against some traders who decide to sell their goods and services at cheaper rates through market associations,” he lamented.

He further emphasized the need for a shift in mindset regarding pricing.

“We have to consider this issue of pricing. This is not the time to start arresting people. We know what is happening—some of us are our own enemies. Some people buy at cheaper prices and sell at exorbitant rates. We cannot blame the government for everything,” Sholebo concluded.

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