Business

FCCPC Tasks DisCos on Band Migration, Metering

•…Orders Ikeja, Eko DisCos to halt Unistar Meter Installation

The Federal Competition and Consumer Protection Commission (FCCPC) on Tuesday urged electric distribution companies (DISCOs) to carry energy consumers along before classifying them into bands and also adhere strictly to industry regulations on billing unmetered consumers.

The call was made by FCCPC’s Executive Vice Chairman and Chief Executive Officer, Mr. Tunji Bello, at a stakeholders’ meeting held at the FCCPC headquarters in Abuja which was attended by representatives from the Nigerian Electricity Regulatory Commission (NERC), the Nigerian Electricity Management Services Agency (NEMSA), various electricity distribution companies (DISCOs) and Unistar Hitech Systems Limited to address pressing metering issues impacting Nigerian consumers.

Citing noncompliance with NERC’s order, FCCPC directed Ikeja Electricity Distribution Company (IKEDC) and Eko Electricity Distribution Company (EKEDP) to immediately halt their replacement of Unistar prepaid meters.

During the meeting, Mr. Bello highlighted significant issues facing electricity consumers, from billing inaccuracies to inadequate customer care. Mr. Bello noted that systemic inefficiencies and a culture of impunity among some service providers have intensified these issues, leading to the routine exploitation of consumers. He expressed concern over practices that require consumers to pay upfront for meters without reimbursement, a direct violation of the NERC Meter Asset Provider and National Mass Metering Regulations 2021. He also noted that DisCos frequently place consumers with faulty meters on estimated billing, which is prohibited under NERC’s regulations.

Mr. Bello cited an example of a complaint received by FCCPC from an Ikeja Electric customer, who had expressed frustration at being asked to replace a functioning meter at a significant personal cost.

To prevent potential exploitation, FCCPC has directed that all meter replacement processes be conducted transparently, with costs borne by the DisCos and not passed on to consumers. Mr. Bello stressed that FCCPC will enforce strict compliance with these regulatory requirements to protect consumers from arbitrary charges and estimated billing.

The FCCPC also committed to enhancing consumer education on metering and billing practices to guard against potential exploitation by service providers. Mr. Bello concluded by expressing appreciation for the collaborative efforts of NERC and NEMSA in building a transparent, accountable, and consumer-centered electricity sector. He reaffirmed FCCPC’s dedication to enforcing all relevant consumer protection laws within the electricity industry to uphold consumer rights and promote fair market practices.

The FCCPC’s directive to discontinue the replacement process stems from the DisCos’ non-compliance with NERC’s “Order on Structured Replacement of Faulty and Obsolete End-user Customer Meters in the Nigerian Electricity Supply Industry.” Both NERC and NEMSA endorsed the FCCPC’s stance on the issue.

The NERC’s Order mandates that DisCos must prioritise metering for unmetered customers under the National Mass Metering Programme (NMMP) and follow strict guidelines for replacing faulty or obsolete meters. These guidelines require DisCos to inspect faulty meters and provide detailed information in the replacement notice, including the inspection date, the inspecting officer’s credentials, the identified fault, and the scheduled replacement date. Furthermore, DisCos are prohibited from placing customers on estimated billing due to delays in meter replacement, as new meters must be installed immediately upon removing any faulty or obsolete unit.

The meeting addressed a recent announcement by one of the DisCos regarding the phase-out of the Unistar prepaid meter model, effective November 14, 2024, which has caused considerable anxiety among consumers.

Business

CBN launches new website

The Central Bank of Nigeria (CBN) has launched its newly redesigned website, www.cbn.gov.ng, scheduled to go live on Dec. 2.

Acting Director, Corporate Communications, CBN, Mrs Hakama Sidi Ali, made this known in a statement on Sunday in Lagos.

We are pleased to announce the launch of our newly redesigned website (www.cbn.gov.ng), which will be operational on Monday, December 2, 2024.

“The redesigned website introduces a variety of new content, which encompasses a broader spectrum of information regarding the bank’s mandate.

“Additionally, the website is responsive to mobile devices, facilitating navigation across various web browsers and devices.

“The bank is grateful for the feedback provided by the public, which served as a valuable guide for our redesign endeavours,” she said.

Sidi Ali said the CBN was committed to developing and enhancing the website to facilitate communication.

“Please follow our different social media channels linked on the website’s home page for more updates,” she said.

(NAN)

Business

No ban on sachet water – Lagos Govt

The Lagos State government has denied reports that it has placed a ban on sachet water.

The Commissioner for Environment and Water Resources, Tokunbo Wahab, made this clarification on Sunday in a statement posted on his official X account.

The commissioner’s comments followed a viral video which showed enforcement officers destroying packs of sachet water in Lagos.

Reacting to this, Wahab clarified that the officers in the viral video were staff of the National Agency for Food and Drug Administration and Control (NAFDAC) who went about their lawful responsibility to rid the society of unregistered and unsafe products in the interest of public safety and health.

“My attention has been drawn to a viral video showing some individuals bursting sachet water packs at factories and on buses.

“I wish to categorically state that these individuals are not enforcement officers from any Lagos State Government agency or the Lagos State Ministry of the Environment and Water Resources.

“Upon investigation, it was confirmed that the individuals in question are enforcement officers from the National Agency for Food and Drug Administration and Control (NAFDAC).

“Their actions are part of an enforcement exercise targeting sachet water that does not comply with NAFDAC regulations and in the interest of public health and safety.

“It is important to emphasise that Lagos State has not banned sachet water and does not have plans to do so. Our focus remains on effective plastic waste management.

“As part of our commitment, we are implementing mandatory Extended Producer Responsibility (EPR) for producers of polythene terephthalate (PET), sachets, and carrier bags of no less than 40 40 microns,” he stated.

Business

NAFDAC notifies Nigerians on fake anti-malaria drug in circulation

The National Agency for Food and Drug Administration and Control (NAFDAC) has notified the general public of the sale of counterfeit combiart (Artemether Lumefantrine 20/120mg) Dispersible Tablet in Nigeria.

The notification is in a public alert marked: No. 043/2024, issued on NAFDAC website, disclosing the date of manufacturing of the drug to be Feb. 2023 and June 2023.

It equally gave the expiring date of the drug as May 2026 and June 2026, as well as Batch No: 7225119 with NAFDAC Reg No: A11-0299.

The agency equally gave the manufacturer name and address as Strides Arcolab Limited, 36/7, Suragajakkanahalli, Indlavadi Cross, Anekal Taluk, Bangalore- 562 106, India.

NAFDAC, in the alert, said that all its zonal directors and state coordinators had been directed to carry out surveillance and mop up the counterfeit products within the zones and states.

It advised importers, distributors, retailers, healthcare professionals, and caregivers to exercise caution and vigilance within the supply chain and avoid importation, distribution, sale, and usage of the counterfeit product.

It said that all medical products must be obtained from authorised/licenced suppliers and that products’ authenticity and physical condition must be carefully checked.

The alert also advised healthcare professionals and consumers to report any suspicion of the sale of substandard and falsified medicines or medical devices to the nearest NAFDAC office.

It urged Nigerians to call NAFDAC on 0800-162-3322 or report any suspicion event via email: sf.alert@nafdac.gov.ng.

“Healthcare professionals and patients are similarly encouraged to report adverse or side effects related to the use of medicinal products or devices to the nearest NAFDAC office, or through E-reporting platforms available on the NAFDAC website www.nafdac.gov.ng.,” it said

It advised Nigerians to reports any adverse effects via the Med-safety application available for download on android and IOS stores or via e-mail on pharmacovigilance@nafdac.gov.ng.

NAFDAC promised that the notice would be uploaded to the WHO Global Surveillance and Monitoring System (GSMS).

NAN